MissingSchool was successful in its application to the Telstra Imaginarium and participated in a six-day program between May-August 2016. This Not For Profit initiative, to improve the lives of young people in Australia, provided mentoring by industry experts and social innovation thought leaders in human centred design. It provided the opportunity to create and test with rapid prototyping, delve into user experience and gain insight into how to manage a digital project. School connection for seriously sick kids was investigated in a team setting at the Imaginarium. This study informed the conceptualisation of the national telepresence robot pilot.